Rental Policies

Free Shuttle pickup

Upon arrival at John Wayne Airport, for immediate pick up service, call Stop Then Go Rent A Car at 1-888-704-7867 or (949) 222-0100 then follow the signs for ground transportation and wait at the courtesy vehicle island area. The Stop Then GO shuttle will pick you up in minutes. Stop Then Go Rent A Car is located very close to the airport.

Payment

  • All major credit cards and debit cardsare accepted with valid driver’s license in the same name. Credit card must have available funds of $150.00 plus the estimated amount of rental charges as a deposit at the time of rental. Debit cards must have available funds of $250.00 plus the estimated amount of rental charges as a deposit at the time of rental. For local customers using a debit card a current utility bill under renter’s name or paycheck stub is required.

  • Cash deposits and prepaid debit cards are accepted with valid driver’s license and the return flight segment of a round trip airline ticket. Return segment can be presented in the form of the actual ticket or an electronic ticket. We do not accept cash deposit and prepaid cards from local customers. For international customers a valid passport other than US passport and international driver’s license is required. The amount of $300.00 plus the estimated amount of rental charges is required at the time of rental as a deposit.

    For local customers a current utility bill under renter's name or paycheck stub is required.

    For international customers a valid passport other than US passport and international drivers license is required.

    The amount of $300.00 plus the estimated amount of rental charges is required at the time of rental as a deposit.

Insurance

Rental Liability Insurance (RLI): You can purchase RLI for $9.99 per day which is Primary insurance protecting you against claims made by third party for bodily injury and/or property damage sustained while operating the rental vehicle, up to the required financial responsibility limits of the state of California.

Collision Damage waiver (CDW): Stop then go offers CDW for $12.99 per day.

Age requirement:

Minimum age for renters and drivers is 21.

General policies:

Vehicles must be returned with the same amount of fuel as at the start of the rental to avoid refueling charges.

Vehicle must remain in California and Nevada only.

All renters will receive 150 free miles per day on all rentals (unless otherwise specified). Additional miles @ $.29

Minimum 3 days rental is required for all vehicles.